Does your problem management practice resemble a disorganised filing cabinet, with a mess of potential problems, mixed in with complicated incident and some service improvement suggestions thrown in for good measure? Don’t worry, you are not alone, and with some good assessment and planning activities, a helping of patience and an analytical mindset you can work your way out of what seems like a dire situation. Problem management is an ITSM practice that has the potential to pay huge dividends when it is managed properly, you can get a rapid return on investment by concentrating on removing the biggest pain points for the organisation. Learn how to make incremental improvements in your problem management practice that will really make a difference to the value of service management in your organisation.

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00:00 - 01:00 hs GMT+1

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IT Service Management
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  • Mobile Banking Malware

    19:00 - 20:00 hs GMT+1

    Fecha
    Lun 27-Ene-2020, 19:00 - 20:00 hs GMT+1
    Descripción
    As people are constantly depending on their cell phones, cybercriminals have also focused their efforts and mobile banking malware has increasingly become a threat. In this webinar, Edan Cohen will discuss the two main types of mobile banking malware, mobile (...)
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  • Mobile Banking Malware

    19:00 - 20:00 hs GMT+1

    Fecha
    Lun 27-Ene-2020, 19:00 - 20:00 hs GMT+1
    Descripción
    As people are constantly depending on their cell phones, cybercriminals have also focused their efforts and mobile banking malware has increasingly become a threat. In this webinar, Edan Cohen will discuss the two main types of mobile banking malware, mobile (...)
    Cerrar
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