Día 1 de la conferencia online organizada por Shared Services and Outsourcing Network (SSON)

Following on from the Shared Services & Outsourcing Week in Orlando, SSON is excited to announce the return of the North American Shared Services & Outsourcing Digital Week. Taking place on 08-11 April and accessible through your desktop, we will explore the topics of; Customer experience (CX) in a digital world; Data Analytics and digital first mind-set and; Process transformation through automation through industry leading speakers, some of which are exclusive for our digital event. 

The North American Shared Services & Outsourcing Digital Week will examine the next generation of shared services and how digital disruption is changing the talent desired to manage and operate the business.  As organizations begin to challenge the way they work, automation opens new doors to enhancing knowledge based work and expansion of the service catalog.

La Agenda del Día:

- 1100 - 1200 US ET - Brought to you by Automation Anywhere

Mobile Document Processing with AI and RPA 

Digital-native companies, such as Amazon and Uber, are disrupting your industry. Are you able to keep up? Do you have the necessary technologies to streamline and digitize your traditional document-centric processes?  

Speaker:  Semyon Sergunin, Product Marketing, IQ Bot

 

- 1230 - 1330 US ET - Brought to you by Celonis

How to scale automation to deliver better business outcomes 

Learn why a process first approach is critical to successfully scaling automation and how process mining can be the key to drive transformation.

Speaker:  Marc Kinast, VP Business Development & Channel Sales, Celonis

 

- 1330 - 1430 US ET **Only Available Online**

Taking Business Systems Transformation to the Piggy Bank

Learn how McGraw-Hill delivered a transformation project that was predominantly capitalized and ended a multi-year, significant renovation of roles, processes and systems with zero turnover.

 

Speaker: Shivani Bhatia, Senior Director, Business Systems Transformation, McGraw-Hill Education

 

- 1500 - 1600 US ET - Brought to you by Hexaware

Intelligent Automation in Shared Services

This session will help you understand: Automation maturity & Prospective Adoption model to build true IA capability; how you could benefit from disruptive business models while working with your service providers; how automation can transform the Accounting, Supply Chain and HR operations; and hear from Ricoh Americas about their automation journey

 

Speakers:

Sushil Nimkar, Head of Business Transformation - North America, Hexaware Technologies

Meagan Moody, Vice President of Process Improvement at Ricoh Americas Corporation

Hora

17:00 - 22:00 hs GMT+1

Organizador

Shared Services and Outsourcing Network (SSON)
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